Token Delivery
Monitoring - A change has been implemented to restore services. Testing has been completed to verify text messages are now being received as expected.
Apr 22, 2026 - 15:37 EDT
Update - Your agency may be experiencing reports of texts not being received by intended recipients. The Welligent Team is working closely with our vendor to implement a solution to address this as soon as possible. An ETA will be provided when available.
Apr 15, 2026 - 16:36 EDT
Update - We’re continuing to work with our vendor to resolve this issue.
Apr 14, 2026 - 13:01 EDT
Update - Welligent has identified the issue where some agencies are not receiving tokens. Our technical team continues to work to provide a solution.
Apr 08, 2026 - 11:45 EDT
Identified - Welligent has identified the token issue and is actively conducting additional analysis to determine the appropriate resolution.
Apr 07, 2026 - 14:02 EDT
Investigating - Welligent is currently investigating an issue affecting token delivery that has been reported by some agencies.
Apr 06, 2026 - 10:40 EDT
Welligent Production Operational
Welligent Training Operational
Welligent Express Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Welligent EHR: Scheduled Maintenance 04/23/2026 5AM EDT (2AM PDT) Apr 23, 2026 05:00-05:45 EDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 17, 2026 - 13:41 EDT
Update - Welligent will perform system maintenance on Thursday, April 23rd at 5:00AM EDT (2:00AM PDT). The system may be unavailable for up to 45 minutes.  Visit Welligent Community for more information through our Release Notes section.
Apr 17, 2026 - 13:40 EDT
Scheduled - Welligent will perform system maintenance on Thursday, April 23rd at 5:00AM EDT (2:00AM PDT). The system may be unavailable for up to 45 minutes.  Visit Welligent Community for more information through our Release Notes section.
Apr 17, 2026 - 10:28 EDT
Apr 22, 2026

Unresolved incident: Token Delivery.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026
Apr 14, 2026
Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026
Welligent EHR: Scheduled Maintenance 04/09/2026 5AM EDT (2AM PDT)
Completed - The scheduled maintenance has been completed.
Apr 9, 05:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 05:00 EDT
Scheduled - Welligent will perform system maintenance on Thursday, April 9th at 5:00AM EDT (2:00AM PDT). The system may be unavailable for up to 30 minutes.  Visit Welligent Community for more information through our Release Notes section.
Apr 2, 08:54 EDT
Apr 8, 2026
← Incident History Powered by Atlassian Statuspage